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Financial Advice & Broking

AI workflows for financial advice and broking firms.

Improve client documentation, follow-up, renewal preparation and internal processes while keeping advisers in control of every output.

Explore the AI Workflow Pilot Back to overview
The problem

Where time and value are being lost.

Documentation drag

Fact-finds, meeting notes, recommendation explanations and renewal notes consume hours that could be spent advising clients.

Compliance pressure

The file has to tell the story. Rationale, client need, adviser judgement and follow-up need to be clear and consistent.

Generic AI risk

Public AI tools draft text without your templates, your firm's compliance expectations or adviser sign-off points.

Relevant workflows

What we typically build first.

Workflow 01

Meeting notes to file note

Input
Adviser notes or meeting transcript
Output
Structured CPC-aware file note for adviser review
Value
Less admin, more consistent records
Workflow 02

Fact-find summaries

Input
Client fact-find or discovery notes
Output
Structured summary of needs, priorities, gaps and next steps
Value
Faster preparation and clearer client conversations
Workflow 03

Renewal preparation

Input
Renewal details, prior policy notes and client context
Output
Renewal prep summary and client communication draft
Value
Better renewal process, faster turnaround
Workflow 04

Recommendation support

Input
Adviser rationale and client needs
Output
Draft explanation for adviser review and sign-off
Value
Clearer documentation, faster drafting
Workflow 05

Client follow-up

Input
Meeting outcome or task notes
Output
Personalised client follow-up draft
Value
Faster communication
Workflow 06

Process knowledge assistant

Input
Internal templates, FAQs, process notes
Output
Searchable support for staff questions
Value
Less repeated admin, faster onboarding
Worked example

Adviser shorthand into a CPC-aware file note.

Drafted with AI assistance. Awaiting professional review. Nothing is sent automatically.

Before
Mtg w/ Aoife + Conor - Tues 10am First home, Wicklow, offer accepted €465k Deposit 12%, gift from parents 10k Combined gross ~110k, perm contracts Want fixed rate, 3-5yr, monthly < 1800 Issue: Conor still on probation til Sept
After · Horizon AI draft
Client need

First-time buyers in Wicklow with an accepted offer of €465,000, seeking a 3 to 5 year fixed rate and monthly repayment under €1,800.

Position and constraints

Combined gross income approximately €110,000 on permanent contracts. 12% deposit including a €10,000 parental gift. One applicant on probation until September.

Recommendation rationale

Shortlist lenders comfortable with probationary employment. Compare 3 and 5 year fixed pricing against affordability.

Next steps

Issue AIP request, prepare three lender comparisons, draft a joint life and specified illness quotation.

Governance

Designed so professionals stay in control.

  • Designed to support Consumer Protection Code 2025 expectations on documentation and suitability.
  • Adviser review and sign-off on every client-facing output.
  • Client data scoped to tools and storage your firm already uses where possible.
  • Horizon does not provide regulated financial advice, your firm and its advisers remain responsible.
HUMANin the loopClient / project contextAI-assisted workflowProfessional reviewApproved outputClient / firm record
External signal

Relevant context for financial advice & broking.

AI is a supervisory priority

The Central Bank of Ireland has identified AI as one of the technologies with the greatest transformational potential in financial services and is developing supervisory expectations for its use.

Source: Central Bank of Ireland
Consumer Protection Code 2025

The revised Consumer Protection Code took effect on 24 March 2026, raising the bar on documentation, suitability and consumer-focused conduct across Irish financial services.

Source: Central Bank of Ireland
Brokers Ireland on AI adoption

Brokers Ireland has hosted AI transformation content focused on practical, proportionate AI adoption for smaller firms.

Source: Brokers Ireland
Resource

AI-assisted compliance and the Consumer Protection Code 2025.

A practical guide for Irish brokers and mortgage advisers on how AI workflows can support CPC 2025 expectations.

Read the CPC 2025 guide
Get started

Test one workflow that matters to your firm.

We will reply personally to determine whether there is a suitable, measurable pilot opportunity.

Pilot application

Tell us about the work you want to improve.

Takes under a minute. We read every submission.

Or email info@horizonconsultants.ie

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