Horizon Consultants · Est. Ireland

The AI partner for Irish brokers who want to stay ahead.

Horizon Consultants helps mortgage, insurance, and financial advice firms reduce admin, improve client documentation, and become AI-enabled advice businesses, without removing the human adviser from the centre of the relationship.

Built for Irish brokerages. Human-led. Compliance-aware. Practical from day one.

0h+
Adviser hours / week
Typical target for pilot workflows
0
Workflow built and tested
Real templates, real process, in weeks
0-6
Weeks to first workflow
Discovery, build, sign-off
INPUTSOUTPUTSClient notesFact-findRenewal detailEmail threadFile noteClient summaryFollow-up draftReview checklistHORIZONAI WorkflowBroker contextHuman reviewFINAL STEPAdviser review & sign-off248
The market is moving

AI is changing the broker model. Ignoring it is the risky option.

Clients are getting faster answers online. Direct digital platforms are improving. Generic AI tools are already entering advice firms, often without structure, oversight, or consistency.

But the opportunity is not to remove the broker. The opportunity is to make the broker's business faster, sharper, and more scalable, while keeping the trusted adviser at the centre.

"The future is not AI instead of brokers. It is AI-enabled brokers outperforming everyone else."
External signal

This is not a distant trend. It is already happening.

40%+
of adviser time

Industry studies consistently estimate that advisers spend a large share of their week on documentation and administration rather than client-facing work.

Source: Adviser time-use industry surveys
24 Mar 2026
Consumer Protection Code 2025

Effective date of the revised Consumer Protection Code, raising the bar on documentation, suitability, and consumer-focused conduct across Irish financial services.

Source: Central Bank of Ireland
Supervisory priority
AI in financial services

The Central Bank of Ireland has identified AI as one of the technologies with the greatest transformational potential in financial services and is developing supervisory expectations for its use.

Source: Central Bank of Ireland
Proof point

AI is now a supervisory priority.

The Central Bank of Ireland has identified AI as one of the technologies with the greatest transformational potential in financial services and has been developing supervisory expectations for its use.

Source: Central Bank of Ireland
Proof point

Consumer protection expectations are evolving.

The Consumer Protection Code 2025 took effect on 24 March 2026, increasing the importance of responsible conduct, clear processes, and strong consumer protection.

Source: Central Bank of Ireland · Consumer Protection Code 2025
Proof point

Brokers are being educated on AI adoption.

Brokers Ireland has hosted AI transformation content for brokers, focused on practical, proportionate AI adoption for smaller firms.

Source: Brokers Ireland
The problem

Most brokerages are carrying too much manual work.

01

Documentation drag

Client documentation takes too long. Fact-finds, meeting notes, recommendation explanations, renewal notes, and follow-up emails consume hours that could be spent advising clients or winning business.

02

Compliance pressure

The file has to tell the story. It is not enough to give advice. The rationale, client need, adviser judgement, and follow-up all need to be clear and consistent.

03

Generic AI risk

ChatGPT can draft text, but it does not know your brokerage, your templates, your compliance expectations, or where adviser sign-off matters.

04

Competitive pressure

Brokerages that learn to use AI well will operate with more speed and capacity. Firms that stay manual will feel slower, heavier, and easier to bypass.

Why Horizon

Practical AI workflows built around real advice work.

Horizon Consultants works with brokerages to identify where AI can create immediate commercial value, then designs and tests practical workflows that support advisers, administrators, and client-service teams.

This is not AI theatre. It is not a strategy deck. It is practical implementation around the work your brokerage already does every day.

Pillar 01

Reduce admin

Turn repetitive notes, emails, documentation, and internal tasks into structured workflows.

Pillar 02

Improve client files

Create clearer, more consistent drafts and checklists for adviser review.

Pillar 03

Increase capacity

Free advisers and support teams to handle more clients without simply adding headcount.

Pillar 04

Keep control

AI supports the process. The adviser reviews, edits, and signs off.

Pillar 05

Irish and EU context

Designed with the realities of Irish and EU financial services in mind, not generic US AI playbooks.

Pillar 06

Commercial focus

The goal is time saved, more capacity, better consistency, and stronger client service.

Already shipped

Here's something we already built.

The Resilience Index is a free 5-minute diagnostic we built for advisers and brokers to use with their SME clients. It produces a Financial Strength Score, a 90-day impact estimate, and a professional PDF report.

It is live, in use, and proof that we ship practical tools for the broker channel. We can build something like this for your firm.

resilienceindex.ie
Sample report
Financial Strength Score
60/100
Exposed
Principal Dependency68/100
Financial Needs42/100
Structural Protection75/100
Operational Continuity55/100
Free for advisers and brokers. PDF report delivered to your inbox.
How it works

AI should support the adviser, not bypass them.

Horizon is built around a human-in-the-loop principle. AI can help draft, summarise, structure, and check. The adviser remains responsible for judgement, advice, and the client relationship.

Draft faster. Review properly. Sign off with confidence.

HUMANin the loopClient contextAI-assisted draftAdviser reviewFinal outputClient / file record
See the output

Messy notes in. Adviser-ready drafts out.

A real-world example of what a Horizon workflow produces. The adviser reviews, edits, and signs off on every output.

Before
Adviser shorthand
Mtg w/ Aoife + Conor - Tues 10am First home, Wicklow, offer accepted €465k Deposit 12%, gift from parents 10k Combined gross ~110k, perm contracts Want fixed rate, 3-5yr, monthly < 1800 Need life cover review, only basic emp cover Issue: Conor still on probation til Sept TODO: AIP letter, life quote, send DOA
After · Horizon AI draft
Adviser-ready file note
Client need

Aoife and Conor are first-time buyers in Wicklow with an accepted offer of €465,000. They are seeking a mortgage with a 3 to 5 year fixed rate and a monthly repayment under €1,800.

Position and constraints

Combined gross income of approximately €110,000 on permanent contracts. Deposit of 12% supported by a €10,000 parental gift. Conor remains on probation until September, which may affect lender selection.

Recommendation rationale

Shortlist lenders comfortable with probationary employment alongside permanent contract evidence. Compare 3 and 5 year fixed pricing against affordability constraints. Existing life cover is employer-only and insufficient against the new mortgage liability.

Next steps

Issue AIP request letter, prepare 3 lender comparisons, draft a joint life and specified illness quotation, and send the Disclosure of Authority for client signature.

Drafted in 11s · Awaiting adviser sign-off. AI never sends to the client.
Example pilot workflows

What could we pilot?

Example pilot workflows, not finished product features. Each pilot is scoped to your real templates and process.

Use case 01

Meeting notes to file note

Input
Adviser notes, call transcript, or meeting summary
Output
Structured file note for adviser review
Value
Less admin and more consistent records
Use case 02

Fact-find to client summary

Input
Client fact-find or discovery notes
Output
Summary of needs, priorities, gaps, and next steps
Value
Faster preparation and clearer client understanding
Use case 03

Renewal review assistant

Input
Renewal details, prior policy notes, client context
Output
Renewal prep summary and client communication draft
Value
Better renewal process and faster response
Use case 04

Recommendation draft support

Input
Adviser rationale and client needs
Output
Draft explanation for adviser review
Value
Clearer documentation and faster drafting
Use case 05

Follow-up email assistant

Input
Meeting notes or task outcome
Output
Personalised client follow-up email
Value
Faster communication and better client experience
Use case 06

Internal knowledge assistant

Input
Internal documents, templates, FAQs, process notes
Output
Searchable support for staff questions
Value
Less repeated internal admin and faster onboarding
Aligned with CPC 2025
GDPR-aware by design
EU-hosted models available
Adviser sign-off on every output
The pilot

Join the Broker AI Pilot.

A focused 4 to 6 week pilot for Irish brokerages ready to test where AI can create real value inside their business.

The Broker AI Pilot is designed for firms that want to move beyond curiosity and test AI against real brokerage workflows. We work with a small number of founding broker partners to identify one high-value workflow, build a practical AI-supported process, and test it using real work.

  1. 01

    Workflow discovery

    We map the admin, documentation, and client-service workflows where AI could save time or improve consistency.

  2. 02

    AI opportunity shortlist

    You get a clear view of the highest-value AI use cases inside your brokerage.

  3. 03

    Pilot workflow build

    We design and test one practical AI-supported workflow using your real process, templates, and use case.

  4. 04

    Adviser review and sign-off

    Every output is designed to support human judgement, not bypass it.

  5. 05

    Expansion roadmap

    At the end, you get a clear recommendation on whether to continue, expand, or stop.

What the pilot includes

A focused engagement, not a six-month consulting project.

Duration
4 to 6 weeks
Your time
Approx. 3 × 60-minute sessions plus async review
Deliverables
Opportunity shortlist · one built workflow · expansion roadmap
Investment
Founding partner pricing on request
Format
Remote, with optional on-site discovery in Ireland
Cohort 1 now open·Limited founding partner spaces
Founding partners

A small group of Irish brokerages. Cohort 1.

We deliberately work with a small number of brokerages at a time so the work stays close and considered. Founding partners help shape what we build first.

  • 01Shape the first broker-specific AI workflows
  • 02Hands-on support throughout the pilot
  • 03Founder pricing if the pilot continues
Apply for the pilot
About Horizon

A focused consultancy building practical AI workflows for Irish brokerages.

Horizon Consultants helps financial brokers, mortgage advisers, and insurance firms put AI to work inside the way they already operate. We specialise in practical implementation, operational design, and the careful change management that financial services demands.

We work with a small number of brokerages at a time so the work stays close, considered, and grounded in your real process.

Irish-basedBroker-native workflowsHuman-in-the-loop by design
"We are not trying to replace advisers. We are trying to give them back their week."
Questions

The things brokers actually ask us.

If your question isn't here, send it directly. We answer every enquiry personally.

Ask your own question

Get started

Ready to build an AI-enabled advice firm?

If your brokerage is serious about using AI safely, practically, and commercially, Horizon can help you test the right workflow before committing to a bigger technology project.

  • Personal reply within two working days.
  • No sales pitch. A short call to understand if a pilot makes sense.
  • Limited founding partner spaces for Cohort 1.
Pilot application

Tell us a little about your brokerage.

Takes under a minute. We read every submission.

Or email info@horizonconsultants.ie

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